1 MILLION SECOND GUARANTEE
- Million second satisfaction guarantee for mobile supports
At TCustomPC, we strive to provide our customers with the best shopping experience. We are so confident in the quality of our phone holders that we offer a 1 million second (11 day) satisfaction guarantee. If for any reason you are not completely satisfied with your purchase, we will be happy to help you resolve any questions or problems you may have.
How does it work:
- If you have any questions or concerns about the mobile mount you purchased, please contact our customer service team within 11 days from the date you received your order.
- We will assess your situation and do our best to resolve any issues you may be facing.
- Depending on the situation, we can offer you a replacement or a suitable alternative solution.
Conditions:
- The 11-day satisfaction guarantee begins from the date you receive your order.
- The product must be in original condition and show no signs of misuse or intentional damage.
- If a replacement is required, TCustomPC is responsible for the associated shipping costs.
Thank you for choosing TCustomPC . We value our customer satisfaction above all else!
SHIPPING AND TRANSPORTATION
TCustomPC has no control over the shipping process. You will need to contact your local customs or shipping provider for assistance with any shipping related questions, including tracking.
TCustomPC offers shipping in principle and only to Spain.
All shipping times stated at checkout are approximate and may offer changes based on special conditions and locations.
If the customer puts the wrong address information and the package is returned to the sender, TCustomPC is not responsible for the shipping cost once the shipping address has been fixed. We do not cover any import taxes, fees, etc. on our shipments, if added through customs anywhere.
RETURNS, REFUNDS AND CANCELLATIONS POLICY
Returns are not accepted at TCustomPC unfortunately as all orders are made to measure.
On the other hand, if you wish to cancel your order, be sure to contact us 24 hours or less after placing your order. You can use the Contact page if you have any questions, comments or concerns, and a member of the team will do their best to help you.
Additionally, despite the foregoing, if your order is already in the process of being created, it cannot be canceled for any reason. If you do not contact us within 24 hours of placing an order, your order cannot be cancelled.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account or password. You may not assign or transfer your account to any other person or entity. You acknowledge that TCustomPC is not responsible for third party access to your account resulting from the theft or misappropriation of your account. TCustomPC has the right to refuse or terminate service, terminate accounts, or remove or edit content at our sole discretion.
TCustomPC.com does not knowingly collect personal information from minors. If you are under the age of 18, you may use TCustomPC only with the permission of a parent or guardian.
PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) solicit others to perform or participate in unlawful acts; (c) violate any international, federal, provincial or state regulation, rule, law or local ordinance; (d) infringe or violate our intellectual property rights or the intellectual property rights of third parties; (e) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submit false or misleading information; (g) upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) send spam, phishing, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violation of any of the prohibited uses. (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violation of any of the prohibited uses. (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violation of any of the prohibited uses.
GENERAL CONDITIONS
Please read these Terms of Service carefully before accessing or using our website.
-You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without our express permission by written.
-The titles used in this agreement are included for convenience only and will not limit or affect these Terms.
-We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
-We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
-We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion.
-We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without prior notice at any time.
-We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
-Credit card information is always encrypted during transfer over networks.